Product information & safety
Here you'll find what our jewelry is made of, what to be aware of and what our warranty and returns terms are. If anything is unclear, just email us.
Last updated: 17-09-2026
Materials
Our jewelry is designed and made on Bonaire. The base is stainless steel. Some pieces are finished with freshwater pearls, shells such as cowrie and mother-of-pearl, green gemstones or beads.
Natural materials like pearls and shells vary slightly in colour and shape. That's part of their character and makes every piece unique.
Care
How to clean, wear and store your jewelry is explained on the Jewelry care page.
Allergies and sensitive skin
We can't guarantee that our jewelry is nickel-free. If you have sensitive skin or a known metal allergy, email us before you buy and we'll tell you what we know about the materials of that specific piece.
If you notice itching, redness or any other reaction, take the piece off.
Children and small parts
Our jewelry is not a toy. It contains small parts such as beads, charms and clasps that could be swallowed. Keep it out of reach of children under 5 years old.
What to expect
Jewelry is meant to be worn, and wear leaves traces. Even stainless steel can pick up small scratches over time, and pearls and shells are more delicate than metal. So we don't promise a piece will always look like it did on day one; with a little care, it will stay lovely for a long time.
Warranty
We provide a warranty when the conditions below are met.
Our warranty period is 4 weeks. Against discoloration of stainless steel jewelry we offer a 6-month warranty.
Was the item delivered with a defect? Then please let us know within 2 working days of receiving it. We will assess the item and offer a suitable solution.
You can return an item within 14 days of receiving it, as long as it is in its original condition. You pay the return shipping costs yourself.
Exception: two kinds of jewelry come with a 1-week warranty. These are rings with a part welded onto them, and pieces with elastic, such as an elastic ring. Elastic is less sturdy than stainless steel.
We do not offer a warranty for wear and tear from normal use.
Even though our jewelry is stainless steel, we advise against letting it come into contact with water, cleaning products, perfume, soap or lotion. That way your jewelry stays at its best.
Questions
Unsure about a material, an allergy or how to care for a specific piece? Email info@isladeorobonaire.com or send a DM to @isladeorobonaire on Instagram. We reply within 2 working days.